Back to Help

As a client, you can view contracts shared with you through the Client Portal. Here's how:

Step 1: Access Client Portal

Log into the Client Portal using the portal link sent to you by your service provider.

Step 2: Navigate to Contracts

In the Client Portal, click on "Contracts" in the navigation menu to view all contracts shared with you.

Viewing Contract Details

Click on a contract to view:

• Contract title and reference number
• Contract type and description
• Associated project (if applicable)
• Expiry date
• Status (Draft, Shared, Acknowledged, etc.)
• Notes and additional information

Downloading Contract File

To download the contract document:

1. Open the contract
2. Click "Download Contract" or the download button
3. The contract file (PDF or document) will be downloaded

Acknowledging Contracts

If a contract requires acknowledgment:

1. Review the contract thoroughly
2. Click "Acknowledge Receipt"
3. Confirm your acknowledgment
4. Your acknowledgment is recorded with timestamp

Contract Status

Contracts show their current status:

• Draft: Being prepared (usually not visible)
• Available: Ready to be shared
• Shared: Sent to you via portal
• Acknowledged: You've acknowledged receipt
• Expired: Past the expiry date

Important Notes

When viewing contracts:

• Download copies for your records
• Review all terms and conditions carefully
• Contact your service provider with any questions
• Acknowledgment confirms receipt, not agreement to terms